Contentsquare

Contentsquare is a digital experience analytics platform, originally known as Hotjar, that helps product, design, and marketing teams understand user behavior through visual feedback and quantitative analysis. Founded by Jonathan Chicheportiche in 2012 and headquartered in Paris and New York, the platform serves over 1.3 million websites and 3,000 enterprise and mid-market brands including Bose, Samsonite, Uber, Toyota, ASICS, Shiseido, and TotalEnergies. The platform unifies heatmaps and attention maps that reveal where users click, hover, and scroll with engagement-weighted attention analysis, session replay recordings that capture individual user journeys including mouse movements, clicks, scrolling, rage clicks, and JavaScript errors, and survey and feedback tools that collect the voice of the customer through targeted questionnaires and on-site polls. The Contentsquare Free plan offers 200,000 session captures per month, 190 times more than the previous Hotjar free tier. Error monitoring catches JavaScript exceptions before they impact conversion rates, with full stack traces and affected user counts. Performance monitoring correlates page load times with user behavior and revenue impact. Funnel analysis visualizes drop-off at every step of key user flows with diagnostic context. Sense AI provides natural language querying of analytics data, AI-generated summaries of heatmaps and recordings, and recommended next actions. LLM Connect through Model Context Protocol enables querying analytics directly from ChatGPT, Claude, and GitHub Copilot. Ten plus native integrations connect to Slack, Jira, and Unbounce. The platform offers a free tier with no credit card required, plus Growth and Enterprise plans with 15-day trials.