CoxPost

CoxPost is a social media management and automation platform that combines chatbot creation, post scheduling, comment automation, email and SMS marketing, and eCommerce functionalities into a single tool. It is designed for businesses, marketers, and customer support teams who operate on Facebook and Instagram. The platform uses OpenAI’s language models to power chatbots that can handle customer inquiries, lead generation, and sales conversations directly within social media chats. Users can build these chatbots using a drag-and-drop builder without coding knowledge. CoxPost also provides 30 pre-built bot templates for common use cases such as FAQ answering, appointment booking, order tracking, and product recommendations. Beyond chatbots, CoxPost includes a social media post scheduler that allows users to plan, create, and automatically publish content across multiple platforms, including Facebook, Instagram, and other social networks. The scheduler supports calendar views, bulk uploads, and timezone adjustments. Another feature is comment automation, where the system can automatically reply to comments on Facebook and Instagram posts using AI-generated responses. This helps businesses maintain engagement without manual monitoring. For marketing, CoxPost integrates email and SMS campaigns. Users can segment audiences based on chatbot interactions, purchase history, or other criteria, then send targeted messages. The platform also supports in-chat eCommerce, enabling users to sell products directly within Messenger or Instagram DMs. Customers can browse catalogs, place orders, and complete payments without leaving the chat interface. This reduces friction and improves conversion rates. Additionally, CoxPost offers Google My Business management tools, allowing businesses