DocuSign Electronic Signature

DocuSign is an electronic signature and digital transaction management platform. Founded in 2003 by Court Lorenzini, Keith Krach, and Tom Gonser, headquartered in San Francisco, California. Went public on Nasdaq in April 2018 (ticker: DOCU). Serves over 1.5 million customers including Fortune 500, processing over 1 billion transactions. Key features: eSignature: send documents for electronic signature. Recipients sign from any device without creating an account. Drag-and-drop signature, date, text, checkbox fields. Authentication: verify identity using email, SMS access codes, knowledge-based authentication (KBA), ID verification, biometric verification. Templates: create reusable templates with predefined fields, recipients, and routing rules. Bulk send: send the same document to thousands of recipients with personalized data from CSV. Workflow automation: multi-step signing with conditional routing, parallel and sequential signing, reminders. Audit trail: court-admissible certificate with detailed trail showing who signed, when, where (IP), and every action. Envelope management: track status (sent, viewed, signed, declined, expired). Set expiration and auto-reminders. PowerForms: self-service web forms that generate signed documents. Notary: remote online notarization. Payments: collect payments during signing via Stripe, PayPal. CLM: manage contract lifecycle from creation to renewal. Integrations: Salesforce, Microsoft 365, Google Workspace, SAP, Workday, 350+ apps. Mobile apps. C#/JavaScript. Proprietary.