ebi

ebi is an AI-powered customer support platform specifically designed to help businesses launch and manage intelligent virtual assistants that handle routine customer inquiries autonomously. The platform enables companies to deploy a fully functional AI assistant in as little as 10 minutes without requiring any coding or technical expertise. Once activated, the assistant can automatically resolve approximately 85% of common customer questions from the very first day of operation, covering areas such as order status, product information, billing inquiries, technical troubleshooting, and frequently asked questions. This dramatic reduction in manual workload allows human support agents to focus on more complex or high-value interactions, thereby increasing overall team capacity and reducing operational costs. The system is built around a simple pay-as-you-grow pricing model, with a free 14-day trial that does not require a credit card to start. After the trial, businesses continue on a flexible usage-based plan, scaling resources according to actual inquiry volume. For organizations that prefer a fully managed solution, ebi also offers a service where its team builds, launches, and maintains the AI assistant on behalf of the client, requiring minimal internal involvement. This turnkey option is particularly beneficial for small businesses or teams without dedicated technical resources. ebi’s technology has been deployed by more than 20,000 global businesses across various industries, from e-commerce and SaaS to healthcare and financial services. Customers have reported an average return on investment (ROI) of 533% within the first six months of implementation. This high ROI stems from significant savings on phone and email support costs, which can exceed £5 per inquiry in t