Kognics

Kognics is an AI-driven platform that integrates a learning management system (LMS) with customer relationship management (CRM) capabilities, designed to help businesses train their teams, educate customers, and drive engagement through personalized experiences. The platform enables organizations to create, manage, and deliver interactive learning content such as courses, training modules, and assessments. Users can upload various assets—videos, documents, quizzes, and presentations—and organize them into structured learning paths. The system supports automated enrollment, progress tracking, and completion certificates. Learners receive personalized recommendations based on their roles, previous performance, and learning goals, powered by AI algorithms that adapt content difficulty and pacing. Beyond training, Kognics functions as an engagement hub for customers. Businesses can build product tutorials, onboarding guides, and certification programs to educate end-users. The platform includes built-in feedback tools: users can collect ratings, comments, and survey responses after each learning module or interaction. Surveys can be customized with branching logic and sent automatically based on triggers like course completion or customer milestones. This data feeds into analytics dashboards that show completion rates, knowledge retention scores, and sentiment trends. On the CRM side, Kognics tracks customer interactions and links them to learning behaviors. Sales and marketing teams access profiles that combine training history, support ticket activity, and survey responses. The CRM module allows segmentation of audiences by learning progress, skill gaps, or engagement levels. Automated workflows can send targeted emails, trigger chatbot conversations, or assign follow-up