Levity

Levity is a specialized AI automation platform designed specifically for logistics and supply chain operations, focusing on transforming chaotic communication workflows into structured, human-AI collaborative processes. Unlike generic AI tools that merely add automation on top of existing messy systems, Levity re-engineers the fundamental workflow of communication within global supply chains. The platform acts as a central communication intelligence hub that processes, categorizes, and interprets the massive volume of emails and messages flowing through logistics organizations daily. At its core, Levity handles incoming emails at scale, as demonstrated by its dashboard capability to process over 8 million emails in a 30-day period. It automatically categorizes these emails into distinct operational categories such as Track and Trace, Booking, Pricing, and other logistics-specific classifications. This categorization enables logistics teams to immediately understand the composition of their communication load and prioritize responses accordingly. The system provides real-time analytics on email volume trends, showing daily incoming email counts and historical patterns over weeks. The platform includes a suite of tools for building and scaling AI automations tailored to complex logistics workflows. Users can create "Flows" — automated sequences that process emails based on predefined rules and machine learning models. These flows can extract key information, trigger responses, update internal systems, or escalate issues to human operators when necessary. A Quality Control module allows teams to monitor the accuracy of AI classifications and corrections, ensuring continuous improvement of the models. The Control Tower feature provides a centralized view of all automated pr