LiveX

LiveX is a platform that integrates digital and physical interaction into a single intelligent system for B2C enterprises. It provides human-like AI agents that operate across multiple channels, including holograms, kiosks, QR codes, chat, mobile apps, and voice interfaces. The platform aims to automate customer engagement, support, and transactions with a consistent and instant experience. On the physical side, LiveX deploys AI-driven holograms and digital avatars in real-world environments such as retail stores, stadiums, and event floors. These holograms can interact with customers face-to-face, answer questions, provide product information, guide them through purchase decisions, and handle basic service requests. The same AI intelligence is embedded into kiosks and QR-based experiences, allowing businesses to offer in-person assistance without human staff. For example, a retail store can use a holographic agent at the entrance to greet shoppers, recommend items based on their interests, and even complete checkout via voice or touch. In stadiums or large venues, holographic guides can help visitors find seats, locate amenities, or explain safety procedures. On the digital side, LiveX powers conversational agents that work through websites, mobile apps, and voice assistants. These agents automate tasks such as resolving customer issues, onboarding new users, handling account inquiries, processing orders, and driving transactions. The platform uses natural language understanding and real-time data integration to deliver accurate, context-aware responses. It can handle complex workflows—like resetting passwords, tracking shipments, or scheduling appointments—without human escalation. The system claims a 90% self-resolution rate for common issues, meaning the vast majori