Middleware

Middleware is a full-stack observability platform designed to give engineering and operations teams deep visibility into their entire software stack, from infrastructure and applications to end-user experiences. It combines real-time monitoring, diagnostics, and automated remediation through an integrated AI SRE agent, enabling teams to detect, analyze, and resolve issues at scale without manual intervention. The platform covers multiple observability domains under one unified interface. For infrastructure monitoring, it tracks metrics such as CPU usage, memory consumption, disk I/O, network latency, and container health across cloud, on-premises, and hybrid environments. Teams can set custom thresholds, receive alerts for anomalies, and drill down into granular host-level or pod-level data. For application performance monitoring (APM), Middleware automatically instruments code with support for popular languages and frameworks, capturing distributed traces, transaction times, error rates, and dependency maps. It correlates trace data with infrastructure metrics to pinpoint root causes of slowdowns or failures. Real user monitoring (RUM) provides insights into how actual users experience web and mobile applications. It captures page load times, Core Web Vitals, JavaScript errors, network requests, and user session replays. Teams can segment performance data by browser, device, geographic region, and custom attributes to identify bottlenecks affecting specific user segments. The platform also offers synthetic browser testing, allowing teams to simulate user journeys from multiple locations, measure uptime, and validate critical workflows like login, checkout, or search on a schedule or on-demand. The standout feature is OpsAI, an AI-powered SRE agent that processes observ