Moveworks

Moveworks is an AI assistant platform designed to help employees across an organization find information and automate tasks directly within their existing business applications. The platform acts as a unified front door for work, enabling users to search for answers and execute actions without leaving tools like Slack, Microsoft Teams, Outlook, or ServiceNow. It connects to over 50 enterprise systems, including OneDrive, Google Drive, SharePoint, Confluence, and many others, to instantly retrieve user-generated content such as documents, emails, chat messages, and knowledge base articles. This allows employees to get quick answers to questions like “What is the latest sales presentation?” or “Where is the IT policy document?” without manually browsing multiple folders or systems. Beyond search, Moveworks supports end-to-end task automation through specialized AI agents. For example, an employee can request a status update on a support ticket, reset a password, provision a new laptop, or submit an expense report, and the platform will complete the process across backend systems without human intervention. The platform uses natural language understanding to interpret requests and then triggers the appropriate workflows in tools like ServiceNow, Jira, Salesforce, or Workday. This reduces repetitive, low-value work and helps teams stay focused on higher-priority tasks. Moveworks also integrates deeply with ServiceNow to deliver a unified employee experience. By combining Moveworks’ conversational AI with ServiceNow’s IT service management (ITSM) capabilities, organizations can provide a single interface for employees to handle everything from HR inquiries to IT support requests. The platform ensures secure, governed, and personalized access to enterprise AI, meaning each us