Observability and Monitoring Platform

Founded in 2008 and headquartered in San Francisco, New Relic is an intelligent observability platform that unifies application performance monitoring, infrastructure monitoring, log management, digital experience monitoring, and AI agent monitoring into a single data platform powered by a unified telemetry database. The platform ingests metrics, traces, logs, and events from over 800 pre-built integrations covering AWS, Azure, Google Cloud, Kubernetes, Redis, PostgreSQL, MySQL, Kafka, RabbitMQ, Nginx, and hundreds of other technologies through OpenTelemetry-compatible agents. The SRE Agent feature moves beyond alerting and assistance to automated remediation, executing predefined runbooks when anomalies are detected to reduce mean time to resolution without human intervention. Session replay with AI identifies user friction points by analyzing recorded sessions and highlighting specific moments where UX problems occur, skipping the need to manually watch video recordings. Cloud cost monitoring provides real-time visibility into multi-cloud and Kubernetes spending, correlating cost data with performance metrics to identify optimization opportunities. AI and agentic monitoring tracks token usage, model accuracy, response latency, and cost across large language model interactions and AI agent workflows, helping teams control unpredictable AI infrastructure costs. The platform is built on OpenTelemetry as its native standard, ensuring vendor-neutral instrumentation that prevents lock-in. Security features include unified vulnerability management that prioritizes risks based on production impact and uses AI reasoning for guided remediation. The agentic platform delivers observability insights directly to AI agents through APIs and MCP servers where engineers work. Recognized as a Leader in the 2025 Gartner Magic Quadrant for Observability Platforms. Customers include Domino's, Shutterstock, Bangkok Bank, Atlassian, Verizon, and Toyota.