TextIt
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About this website
TextIt is a visual bot-building platform that enables users to create, deploy, and manage multichannel messaging chatbots without writing any code. The core functionality revolves around a drag-and-drop flow designer, which allows users to construct complex conversational flows by arranging blocks, setting conditions, and integrating with various data sources. This visual approach makes it accessible to non-technical team members such as marketers, customer support managers, and operations staff who need to automate interactions across different messaging channels. The platform includes a contact database that stores custom fields and tracks user activity over time. This database allows businesses to segment audiences, personalize messages, and trigger specific flows based on user behavior or attributes. For example, a nonprofit organization could tag donors by region and automatically send tailored follow-up messages after a donation event. Campaign automation is another key feature. Users can schedule recurring messages, set up drip campaigns, or trigger flows based on time intervals or external events. This is useful for sending reminders, onboarding sequences, or re-engagement nudges. TextIt supports multiple channels out of the box, including Facebook Messenger, WhatsApp, SMS, and Telegram. Users can build one flow and deploy it across all channels seamlessly, while maintaining consistent conversation logic. The platform also includes a ticketing system that enables chatbots to hand off conversations to human agents when the bot cannot resolve an issue. This handover preserves context and allows smooth transitions for complex queries. Integration capabilities extend through Zapier, custom webhooks, and AI services like Wit.ai. This means businesses can connect Text
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