TongCheng Travel

TongCheng Travel (LY.COM) is a leading online travel booking platform in China that provides one-stop travel services including hotel reservations, flight tickets, train tickets, attraction tickets, travel packages, and visa processing. The platform was formed through the merger of TongCheng Network and Elong Travel Network, combining the strengths of both companies. TongCheng Travel has a prominent entry point within WeChat Pay's nine-grid menu, which gives it significant user traffic from the Tencent ecosystem. The platform offers various specialized travel products including nearby tours, road trips, private group tours, and customized travel solutions to meet the needs of different user groups. TongCheng Travel has established direct cooperation relationships with numerous airlines, hotel groups, and scenic areas worldwide, enabling it to offer travel products with competitive prices. The platform features an AI-powered travel planning function where users input their travel requirements and the system automatically generates reasonable travel route arrangements. TongCheng Travel's customer service hotline provides 24-hour service, with domestic users able to dial 95711 and international users dialing +86 512-8220-9000. Headquartered in Suzhou, the company has branch offices in multiple cities across China. TongCheng Travel is committed to improving travel service efficiency through digital technology, allowing more people to enjoy convenient and comfortable travel experiences.