Wattle

Wattle is a software platform designed specifically for home service professionals, such as plumbers, electricians, cleaners, HVAC technicians, and other field service providers. Its core purpose is to replace fragmented manual processes—like juggling multiple spreadsheets, paper records, and phone calls—with a unified, intelligent system that automates the most time-consuming parts of running a service business. The platform centers on online booking capabilities. Customers can schedule appointments directly through a business’s website or a shared link, eliminating the need for back-and-forth phone calls and reducing hold times. The booking system is integrated with real-time calendar availability, so customers see only open slots and can immediately confirm a time. Once a booking is made, the system automatically triggers notifications to both the customer and the service provider. A standout feature is the AI-powered dispatch module. Instead of manually deciding which technician to send to a job based on location, skill set, or availability, Wattle’s AI analyzes these factors in seconds and recommends an optimal assignment. The dispatcher retains full control and can override the suggestion, but the automation drastically cuts down decision time, especially for companies with dozens of employees and overlapping schedules. The AI also learns from past patterns, such as travel time between stops or average job duration, to improve future recommendations. Payment collection is built directly into the workflow. After a job is completed, invoices can be generated automatically from the work order, and customers receive a payment link via email or text. Wattle supports credit cards, debit cards, and digital wallets, and processes payments instantly. This eliminates the la