Cast

Cast is a platform that enables businesses to scale post-sales revenue by deploying AI agents that handle customer success tasks traditionally managed by human account managers. The core offering revolves around three primary capabilities: AI-Presented Business Reviews, Ask AI-Presenter Anything, and Lifecycle AI Agents. First, AI-Presented Business Reviews allow companies to automatically generate and deliver personalized business review presentations for each customer account, partner, or internal leadership team. These reviews draw data from multiple sources—CRM, customer support logs, product usage analytics, and past interactions—to create a coherent narrative about account health, value delivered, and growth opportunities. The reviews are not static PDFs; they are interactive presentations that can be played back on demand, allowing recipients to explore insights at their own pace. Second, the "Ask AI-Presenter Anything" feature provides grounded, real-time answers to ad-hoc questions from customers or decision-makers. Unlike conventional knowledge bases that rely solely on static documentation, this AI agent queries live systems such as CRM records, support tickets, product databases, and communication histories. It can explain specific metrics, justify recommendations, or clarify contract terms without requiring a human to dig through multiple tools. This dramatically reduces the response time for customer inquiries and ensures consistency across accounts. Third, Lifecycle AI Agents automate the entire customer journey from onboarding through retention, expansion, and feedback collection. These agents execute predefined workflows: sending personalized onboarding checklists, monitoring adoption thresholds, triggering re-engagement campaigns when usage drops, sche