HeiChat

HeiChat is an e-commerce AI chatbot plugin built on ChatGPT technology, designed to integrate directly into online stores such as Shopify, WooCommerce, and ShopLine. It provides a minimal storefront widget that replaces traditional, noisy chat interfaces with a clean, focused assistant. The core function is to convert product inquiries into sales by offering instant, accurate answers about shipping, sizing, stock availability, return policies, and pricing. Instead of forcing customers to browse FAQ pages or wait for human agents, HeiChat uses natural language understanding to interpret buyer hesitation and deliver personalized product recommendations, helping customers make informed purchasing decisions faster. The setup process requires no coding knowledge and follows a three-step workflow: installation, configuration, and activation. Merchants can embed the widget on their store pages within minutes, and the AI begins handling customer queries around the clock without additional staffing. HeiChat is compatible with multiple e-commerce platforms, including Shopify, WooCommerce, ShopLine, and can also be installed on any website via a script tag. It supports over 1500 stores and brands globally, with a 4.9-star rating on the Shopify app store. The AI assistant handles a wide range of common customer service tasks: answering product-related questions, suggesting complementary items based on browsing history or cart contents, resolving doubts about delivery times or international shipping, and providing policy clarifications. For more complex issues, the system can escalate conversations to human agents while maintaining context. This reduces the burden on customer support teams, shortens response times, and increases conversion rates by removing friction at the point of