Squadcast

Squadcast is a reliability automation platform that unifies on-call management and incident response, now part of SolarWinds to bridge the gap between observability detection and automated resolution. Over 500 global businesses including Stocksy, WeWork, and Charter rely on the platform. Customer outcomes include a 68-percent reduction in average Mean Time to Resolve, 500,000 dollars saved annually per customer, and over 1,000 hours saved per customer. The four capability areas include On-Call Management with flexible scheduling, escalation policies, deduplication-based noise reduction, and multi-channel notifications. Incident Response provides enhanced collaboration, automated workflows, retrospective generation, and customizable status pages. Reliability features include Service Level Objective tracking with error budgets, service graph and catalog for ecosystem visibility, and automated runbooks attached to incidents. The workflow engine executes routine tasks without human intervention. Security includes ISO 27001 certification, SOC 2 Type II, GDPR compliance, SSO, RBAC, encryption, Terraform support, and 99.9-percent SLA. The platform integrates with over 200 tools including Datadog, Grafana, Prometheus, Sentry, New Relic, CircleCI, Jenkins, MongoDB, Microsoft Teams, and ServiceNow. Recognized with seven G2 Leader awards, 93 percent of users praise ease of administration and support quality. Transparent pricing starts at 160 dollars monthly for a team of 10 versus 809 dollars for comparable competitor bundles. Integrations span monitoring, ticketing, communication, CI/CD, and infrastructure management categories with bidirectional webhook support and native mobile apps for iOS and Android.