TakeNote

TakeNote is a meeting intelligence platform designed specifically for UK financial advisers who operate under Financial Conduct Authority (FCA) regulations. Its core function is to automatically capture, transcribe, and structure client meetings so that advisers can produce FCA-compliant suitability notes and maintain audit-proof records without manual note-taking. The system works in real time during a meeting. It records audio, transcribes speech using speech-to-text technology, and identifies who is speaking—distinguishing between the adviser and the client. The transcription is displayed live, allowing the adviser to follow along and correct any inaccuracies immediately. After the meeting, the platform automatically generates a suitability summary that aligns with FCA requirements. For example, it extracts key discussion points such as the client’s objective (e.g., phased drawdown at age 60), capacity for loss (e.g., moderate, re-assessed), attitude to risk (e.g., 5 out of 10, balanced), whether charges were discussed (e.g., 0.75% AMC), and whether cooling-off periods were explained (e.g., 30 days). These elements are precisely the items an FCA-regulated adviser must document to demonstrate that advice is suitable and that the client has been properly informed. Beyond the summary, TakeNote creates an audit trail that logs every step of the meeting lifecycle. It records when the meeting started, how long it lasted (e.g., 95 minutes), when transcription began, and when specific vocabulary or terms were applied. This audit trail serves as an immutable record that can be presented to the FCA during inspections or compliance reviews. The system also applies a controlled vocabulary—presumably a set of standard terms understood within the financial advice industry—to ensur