Zapier

Zapier is an AI orchestration platform that enables teams to automate workflows, build AI agents, and integrate applications without writing code. It serves as a central hub where users can connect over 9,000 apps, including popular tools like Gmail, Slack, Salesforce, Notion, and hundreds more, to create automated sequences that transfer data, trigger actions, and streamline repetitive tasks. The platform is designed for both individual users and enterprise teams, offering granular control over AI model access, data governance, and security compliance. With Zapier, users can set up "Zaps"—automated workflows that consist of a trigger (e.g., receiving an email) and one or more actions (e.g., creating a task in Asana, sending a Slack notification, or updating a CRM record). These Zaps can be built using a simple drag-and-drop interface, making automation accessible to people without technical backgrounds. Beyond basic automation, Zapier supports advanced AI workflows: users can deploy AI agents that execute multi-step processes, interact with external APIs, and make decisions based on context. The platform includes a Model Context Protocol (MCP) SDK, which allows developers to connect custom AI models, such as those from OpenAI, Anthropic, Google, or open-source alternatives, into the same governed environment. A key feature is the centralized governance dashboard. Administrators can set guardrails for AI usage—defining which models are allowed, controlling data retention policies, monitoring cost, and auditing all AI interactions. This ensures that teams can experiment with AI without violating security or compliance requirements. Zapier is SOC 2 Type II certified and compliant with GDPR and CCPA, making it suitable for industries like healthcare, finance, and legal. Pr