Koncert

Koncert is a software platform designed for B2B sales teams to increase the number of meaningful conversations with prospects through AI-powered calling and multi-channel outreach. The core offering is a set of sales dialers that automate and accelerate the process of connecting with leads. Among these, the AI Parallel Dialer places multiple simultaneous calls and connects the sales representative only when a live prospect answers, drastically reducing idle waiting time. The AI Flow Dialer sequences calls based on predefined rules, allowing reps to focus on talking rather than manually dialing numbers. The Agent-Assisted Dialer provides real-time coaching and call guidance, useful for training new team members or handling complex conversations. The Click-to-Call Dialer integrates with CRM systems so that reps can initiate calls directly from a contact record without switching applications. Beyond dialing, Koncert includes a feature called Cadence, which is a multi-channel sales sequencer. Sales teams can design step-by-step sequences that combine phone calls, emails, video messages, and social media touches. For example, after an unanswered call, the system automatically sends a follow-up email, then schedules a video message a few days later. This ensures consistent and timely outreach without manual effort. The AI PitchLab component helps salespeople prepare for calls by analyzing past conversations and suggesting talking points or objection-handling scripts. It can also generate personalized pitch templates based on the prospect’s industry, role, and previous interactions. Another key feature is Quick Connect, which reduces the time between clicking a number and hearing a ringtone by using low-latency infrastructure. The platform also manages Caller IDs, offering loc