TheySaid

TheySaid is a unified feedback platform that combines AI-powered user testing, moderated interviews, and intelligent surveys into a single tool. It is designed for product teams, UX researchers, and customer experience professionals who need to gather and analyze qualitative user feedback quickly and efficiently. The platform addresses common pain points in traditional research methods, such as slow recruitment, manual analysis bottlenecks, and superficial insights. With TheySaid, users can run unmoderated AI user tests where artificial intelligence guides participants through tasks, asks follow-up questions, and records their interactions and reactions in real time. This reduces the time needed to set up and execute usability studies from weeks to hours. For deeper qualitative understanding, the platform supports moderated interviews that can be scheduled and conducted within the same interface, with automatic transcription and AI-generated summaries. The intelligent survey feature allows teams to create dynamic surveys that adapt based on respondent answers, enabling more nuanced data collection without overwhelming participants. All collected feedback—whether from tests, interviews, or surveys—is aggregated in a central dashboard where AI automatically extracts themes, sentiment, and key quotes. This eliminates the need for manual tagging and review, saving hours of analysis time. TheySaid also integrates with popular tools like Slack, Jira, Notion, and Figma, so insights can be shared directly with design and engineering teams. The platform is trusted by organizations that prioritize customer-first experiences, including SaaS companies, e-commerce brands, and digital agencies. Specific use cases include validating product concepts before development, identifying fri