I Need Leads CRM

I Need Leads CRM is a unified business platform that combines a desktop-class customer relationship management (CRM) system with integrated marketing tools, artificial intelligence agents, and a white-label reseller programme. Designed primarily for UK-based businesses but applicable to other markets, the platform enables users to manage leads, automate outreach, engage prospects through voice and chat, build custom AI applications, and resell the entire system under their own brand. The CRM module offers standard features such as contact management, pipeline tracking, deal stages, and activity logging. Users can create custom fields, set up automated workflows for follow-ups, and assign tasks to team members. The system supports multiple user roles and permission levels, making it suitable for small teams and growing agencies. All data is stored in compliance with UK data protection regulations, including GDPR. For marketing, the platform includes a “done-for-you” marketing pack that delivers pre-built campaigns across email, SMS, and social channels. Users can schedule multi-step sequences, segment audiences based on behavior, and track open rates, click-throughs, and conversions. The platform also provides a library of over 200 pre-designed campaign templates that have been tested across various industries. According to the company’s case studies, one client generated over £60,000 in revenue within the first month of using the marketing pack. The AI agent functionality is divided into two main components: chat agents and voice agents. The chat agents operate 24/7 on the website or via embedded widgets, handling common inquiries, qualifying leads, scheduling appointments, and collecting contact information. The voice agents can make outbound calls, answer incoming cal